What is Hooklyn NYC?

Hooklyn NYC is a bag charm brand inspired by the energy, culture, and individuality of New York City. We create statement accessories designed to personalize your favorite bags and elevate everyday style.

What are bag charms used for?

Bag charms are decorative accessories that attach to your handbag, tote, backpack, or keys. They’re designed to add personality, style, and uniqueness to your everyday essentials.

Are your bag charms handmade?

Yes, many of our pieces are thoughtfully assembled by hand with attention to detail, quality materials, and design balance to ensure each charm feels unique and elevated.

What materials do you use?

We use a mix of quality beads, cords, metal hardware, and curated decorative elements. Each design is selected for durability, style, and aesthetic appeal.

Do the charms fit all bags?

Yes, our charms are designed with secure clasps that easily attach to most handbags, totes, backpacks, and similar accessories.

How should I care for my bag charm?

To maintain quality, avoid exposure to water, perfumes, and harsh chemicals. Store your charm in a dry place when not in use and handle with care.

Do you offer custom designs?

At this time, we do not offer full custom designs, but we may release limited drops and special collections in the future.

How long does shipping take?

Processing and shipping times may vary depending on demand and location. Orders are typically processed within a few business days before shipping.

Do you accept returns or exchanges?

Because each item is carefully curated, all sales are final unless your item arrives damaged or incorrect. Please contact us if you have any issues with your order.

How can I contact Hooklyn NYC?

For all inquiries, please reach out via our contact page or email hellohooklyn.nyc@gmail.com. We aim to respond within 24–48 business hours.